# Reward cash out disappeared **URL:** \ **Category:** Support\ **Created:** [October 24, 2021, 3:45am UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937 "2021-10-24T03:45:39Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![Kaizen](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@Kaizen](https://forum.sovryn.com/u/Kaizen)\ **Post date:** [October 24, 2021, 3:45am UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/1 "2021-10-24T03:45:39Z")
Earlier today I cashed out my rewards from providing liquidity/yield farming. They seem to now be gone/no record. I cashed out a few months ago and those funds show up under rewards/total rewards earned and below as a transaction. But, the ones I cashed out today seem to have just disappeared. I went to rewards/reward Sov and hit claim. I know it says they go into vesting. But, since I can see the ones I cashed out on Aug 4th in two places below I’m starting to worry these are gone somehow. I waited over 8 hours thinking it might just take some time. Any insight? ---
**Author:** ![light](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.sovryn.com/light/32/11_2.png) [@light](https://forum.sovryn.com/u/light)\ **Post date:** [October 24, 2021, 11:28pm UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/2 "2021-10-24T23:28:52Z")
Since the Rewards page was updated I’m not sure what exactly will show there or not. If you go to Portfolio → Vested Assets do you see anything that might be your “missing” rewards? BTW I did hear that the rewards contract ran out of SOV and was topped-up recently (today I think) so it’s possible that the transaction you did to claim your rewards failed and you have to try again. Refresh the page and see if the rewards re-appear so you can try to withdraw again, or else see if they appeared in the vesting contract. ---
**Author:** ![Kaizen](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@Kaizen](https://forum.sovryn.com/u/Kaizen)\ **Post date:** [October 25, 2021, 12:10am UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/3 "2021-10-25T00:10:53Z")
I’ve refreshed. No change. The balance went to 0 on both pools I providing liquidity too. Pretty sure I got a notice it was executed. But, nothing new appeared in liquidity rewards. If it failed, it left me with 0 SOV/didn’t put it back in my account. ---
**Author:** ![Kaizen](https://avatars.discourse-cdn.com/v4/letter/k/4af34b/32.png) [@Kaizen](https://forum.sovryn.com/u/Kaizen)\ **Post date:** [October 25, 2021, 12:13am UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/4 "2021-10-25T00:13:43Z")
> [@Kaizen](#): > > n ![Screenshot (16)](https://europe1.discourse-cdn.com/flex017/uploads/sovryn1/original/1X/88d37affe2e55bae8d5eee3c8678d75824d0a5fb.png) That’s the page. It shows the rewards from a couple months ago and the rewards from the last 24 hours. But, not the ones cashed out. Available went back to 0/reset and has been slowly growing since. ---
**Author:** ![light](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.sovryn.com/light/32/11_2.png) [@light](https://forum.sovryn.com/u/light)\ **Post date:** [October 25, 2021, 3:49pm UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/5 "2021-10-25T15:49:41Z")
Ok thanks for sharing that info. I think you’ll be able to get better help by creating a ticket here: > **[Solutions](https://sovryn.freshdesk.com/support/home)** You can link to this thread to save time explaining the issue. ---
**Author:** ![juliomoros](https://dub1.discourse-cdn.com/flex017/user_avatar/forum.sovryn.com/juliomoros/32/787_2.png) [@juliomoros](https://forum.sovryn.com/u/juliomoros)\ **Post date:** [November 1, 2021, 12:25pm UTC](https://forum.sovryn.com/t/reward-cash-out-disappeared/1937/7 "2021-11-01T12:25:16Z")
Hello @Kaizen ; did you create a freshdesk ticket? In that case, can you share the ticket? This way is better for us to catch up about the bug you experienced and solve it